Lessons Learned

Don't let a business analyst draft the interfacing file format as it requires too much more technical knowledge than she/he usually has.

job aid: work month

1WM = $12,950

Automation Versus The Human Factor: Which Anti-Money Laundering Defence Mechanism Works Best?

Automated cross-checking customer names against black-list databases is only part of the solution. the human factor has always been the most effective weapon against money launderers.

Recognition of outstanding project team members

Take 5 minutes out of the weekly project status meeting to recognize the people who made a difference to the project.

Enterprise Scorecard (Heatmap)

Strategic Goals
-> Measurement Areas
----> Metrics (relevant, timely, actionable, objective)