Never Say No - Managing Change in a Project

A blog posted by Martin Burns

Never Say No To a Client

Project Managers: Just Say No!

A blog posted by Raven Young at Raven's Brain under Project Management

Saying "No": A Tutorial for Project Managers

by Rick Brenner

Have you ever thought "Why did I ever agree to do that" ?
Have you ever wished that you knew better how to say no — or even how to avoid volunteering to do something — without suffering undue consequences?
Giving a firm and clear No can feel good if it comes from a place of high self-esteem.

How to Say No

By John Hrastar

Goddard Space Flight Center

John offerred two points of thought re. saying no as a project manager:
1. Focus on meeting the basic requirements
2. You don't necessarily need to know how to solve the problem. The refusal forces a reappraisal of the issue, possibly stimulating more creative solutions.