5 levels:
Initial - Processes are ad-hoc, chaotic, or actually few processes are defined
Repeatable - Basic processes are established and there is a level of discipline to stick to these processes
Defined - All processes are defined, documented, standardized and integrated into each other
Managed - Processes are measured by collecting detailed data on the processes and their quality
Optimizing - Continuous process improvement is adopted and in place by quantitative feedback and from piloting new ideas and technologies
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