Seven Habits of Effective People

Effectiveness - do right thing right the first time

• Habit 1: Be proactive - choice

the power to choose

"can do" attitued

"I decide to..." not "I have to..."

repond by principle not emotion

• Habit 2: Begin with the end in mind - vision

live by design not by default

develop a personal mission statement - values, principles, talents, roles, responsibilities
Templeate:

The things that matter most to me are:

The principles I will use to guide my life are:

I will make a contribution and enjoy life by using my talents of:

I will live with purpose in the following roles:

As a [role], I will [responsibility]

create a work-back plan from the vision

• Habit 3: Put first things first - priority with integrity

schedule your priorities, not prioritize your schedule

focus on top priorities

urgent vs important

do more planning

• Habit 4: Think win-win - mutual benefit attitude

win-win or no deal

emotional bank account - deposit:

seek first to understand

show kindness, courtesy, respect

keep promise

be loyal to the absent

set clear expections

apologize

give feedback

forgive

• Habit 5: Seek first to understand, then to be understood - active listening skill

"talking stick" - speaker seeks to be understood before passing it to another person

empathic listening - reflecting what a person feels and says in your own words, avoid advising, counselling, solving, probing, questioning, interpreting, evaluating, judging, disagreeing or agreeing

• Habit 6: Synergize - 1+1>2

Begin with common goal/purpose before discussing different viewpoints

• Habit 7: Sharpen the saw - renewal, balanced self-satisfaction in body, heart, mind and soul

Regain "production capability" by engaging in carefully selected recreational activities