PM leadership behaviors

• result-oriented leadership behavior - coordinate across multiple teams, overcome obstacles, deliver project's goals
• courage and willingness to take initiatives - solve problems, identify new opportunities, take action without being prompted
• balance between customer demands and project constraints - build rapport with customers, seek to understand the underlying needs, proactively address their concerns
• balance between quality and schedule - risk-based approach, prioritize test cases/cycles
• effective client-vendor relationship - emphasize mutually beneficial goals, focus on critical issues to work together